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CEDR's Knowledge Base
Subscriptions
Mediator Skills Training
Choosing CEDR
Before the course
During the course
After the course
Payments, billing & discounts
Transfers and cancellations
Mediation
Before the mediation
At the mediation
After the mediation
About Mediation
Subscriptions
CISAS Subscribers
MyCEDR Membership
Observerships
Subscriptions
For communication providers subscribing to CISAS.
CISAS Subscribers
What is CISAS?
What are the CISAS rules?
What are eligible cases?
Objections to eligibility
Responding to the customer's application for adjudication (settlement response)
Responding to the customer's application for adjudication (defence response)
What is an independent adjudicator's role?
Ofcom mandated key performance indicators
What can you get from your CISAS subscription?
What is the legislative and regulatory background to CISAS?
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