All cases referred to CISAS will be dealt with under the CISAS Rules.
Subscribers are strongly advised to ensure that all members of staff who will be required to deal with cases referred to CISAS have read and understand the Rules and the subscriber’s obligations under them.
CISAS rules updated January 2024.
Do you need to make a complaint about a communications provider?
Please visit https://cisas.co.uk/ to begin your complaint. You'll find relevant help and guides, more information on the complaints process, and the portal to begin your complaint.