CISAS

For communication providers subscribing to CISAS.

CISAS Subscribers

• What is CISAS?
• What are the CISAS rules?
• What are eligible cases?
• Objections to eligibility
• Responding to the customer's application for adjudication (settlement response)
• Responding to the customer's application for adjudication (defence response)
• What is an independent adjudicator's role?
• Ofcom mandated key performance indicators
• What can you get from your CISAS subscription?
• What is the legislative and regulatory background to CISAS?